GA Travel Assist
ESENPT

Travel worry-free, whenever you want!

Medical assistance, luggage, delayed flights with VIP lounge access and trip cancellation. One plan to go wherever you feel like, with 24/7 support in your language.

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Worldwide coverageTravel without borders
Call center 24/7Multilingual operators
Lloyd's backingCertain Underwriters
Hospital networkAround the world

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Choose your dates and travelers and compare the price of each plan instantly. When you find yours, press “I want it”.

Departure
Return
Travelers aged 0 to 74
1
Travelers aged 75 to 85
0

Prices in US dollars (USD) for all travelers, for trips of 3 to 90 days with worldwide coverage. They are reference prices: the final amount is confirmed at issuance.

Traveling more than 90 days? Quote a long stay online

Traveling with people aged 86 to 99? Quote Senior Exclusive online

Our plans

For a long weekend, a semester abroad, or a year of constant travel. Pick the one that fits your pace.

3–90
days
Short trip plan

Explore with the peace of mind only this plan gives you. We cover every detail so you can focus on enjoying your short trip, backed by the best travel insurance.

Quote this plan
Who it's for: travelers going for a set number of days, from 3 to 90 days, with an age limit of 85.

Medical assistance for accident and/or illness

  • BasicUSD 20,000
  • SilverUSD 40,000
  • GoldUSD 70,000
  • PlatinumUSD 150,000
  • PremiumUSD 250,000
  • Worldwide geographic coverage.
  • Minimum 3 days and maximum 90 days per trip.
  • Age limit: 85 years.
  • Medical assistance for pre-existing conditions.
  • Coverage for amateur sports.
  • Medical expense coverage for COVID-19, up to the plan limit.
  • Additional benefits available.
1
year
Annual multi-trip plan

With a one-year limit, choose 30, 45 or 90-day ranges for each trip and stay covered while you explore at your own pace.

Quote this plan
Who it's for: companies, insurers, travel agencies or institutions that want to pre-purchase a number of days to assign to their users.

Medical assistance for accident and/or illness

  • SilverUSD 40,000
  • GoldUSD 70,000
  • PlatinumUSD 150,000
  • Worldwide geographic coverage.
  • Days per trip: 30, 45 or 90 days.
  • Age limit: 85 years.
  • Medical assistance for pre-existing conditions.
  • Coverage for amateur sports.
  • Medical expense coverage for COVID-19, up to the plan limit.
  • Additional benefits available.
60–
365
Long stay plan

Enjoy the freedom of a long stay away from home, with coverage options tailored to what you need. Your extended trip starts here.

Quote this plan
Who it's for: travelers who want to stay between 60 and 365 days outside their home country, with different coverage options.

Medical assistance for accident and/or illness

  • SilverUSD 40,000
  • GoldUSD 70,000
  • PlatinumUSD 150,000
  • Worldwide geographic coverage.
  • Minimum 60 days and maximum 365 days per trip.
  • Age limit: 65 years.
  • Medical assistance for pre-existing conditions.
  • Coverage for amateur sports.
  • Medical expense coverage for COVID-19, up to the plan limit.
  • Additional benefits available.
86–99
years
Senior Exclusive plan

Travel with backing from age 86. A plan designed for senior travelers, with worldwide coverage for short trips.

Quote this plan
Who it's for: travelers aged 86 to 99 going on a trip of 3 to 59 days.

Medical assistance for accident and/or illness

  • Senior ExclusiveUSD 20,000
  • Worldwide geographic coverage.
  • Duration: only 3 to 59 days.
  • Ages: 86 to 99.

Benefits you notice when you need them most

Medical assistance for accident or non-pre-existing illness

Medical consultations for accidents and acute illnesses. Specialist care is provided with authorization from the GA Travel Assist Medical Department.

See conditions

Complementary medical tests require prior authorization. Hospital stays are carried out according to the nature of the injury or illness, as prescribed by the Medical Department. This service is exclusive to the plan beneficiary, with no coverage for bedside companions and/or meals.

Compensation for delayed or canceled flight

If your flight is delayed more than 6 consecutive hours and there is no other transport option, we reimburse hotel, meals and communications up to your plan's limit.

See conditions

Reimbursement is made against original receipts, together with an airline certificate showing the delay or cancellation.

Lost luggage compensation

We compensate the beneficiary on a complementary basis, up to the limit specified in your plan's benefits table.

New

VIP lounge access for flight delays

If your scheduled flight is delayed 60 minutes or more, you can enter the VIP lounges available at airports.

To activate the benefit

Register your flights at least 7 hours in advance at travelregistration.online

Booked trip cancellation

We cover penalties for canceling tours, travel packages, excursions, airline tickets and cruises, for justifiable reasons.

See conditions

Covered up to the limit of your plan. Conditions apply to access the benefit; check the justified reasons in the FAQ.

How to get our plans

  1. Get a quote with your destination and travel dates.
  2. Choose the plan that fits you best.
  3. Receive your voucher and travel worry-free.

Start my quote

What to do in an emergency?

Contact the emergency center within 24 hours of the event. The phone numbers for your country are on your voucher.

Call the emergency center first

The GA Travel Assist service center will tell you what to do or where to go. Failing to follow this protocol means losing any right or claim as a beneficiary.

If the call has a cost, GA Travel Assist reimburses you. Keep the receipt or invoice showing the charge to one of the numbers listed.

  • At sea or on a cruise: report the medical event up to 24 hours after disembarking at the first port you reach.
  • No toll-free number: call through the international operator asking for a collect call to the U.S. number on your voucher, or write by email, WhatsApp or Skype.
Download general conditions (PDF)

Lost luggage

Go to your airline and request this documentation:

  • Original P.I.R. form (Property Irregularity Report, luggage loss claim).
  • ID or passport.
  • Assistance voucher.
  • Original copy of the airline's compensation receipt (check or proof of payment) and airline tickets.

GA Travel Assist reimburses compensation only after the responsible airline has compensated you. Compensation is not possible without the airline's proof of payment. Also report the event to the emergency center.

Download policy terms (PDF)

COVID-19

Always contact the Emergency Center. They arrange a virtual telemedicine appointment and, based on the Medical Department's assessment, if you have COVID-19 related symptoms, they arrange the appropriate medical consultation according to each country's protocols, up to your voucher's coverage limit.

  • Hospital expenses for COVID-19 if you need hospitalization to stabilize your condition.
  • Mechanical ventilator if the Medical Department and the treating physician consider it necessary.
Download policy terms (PDF)

Emergency phone numbers

Tap a number to call from your phone.

Frequently asked questions

Clear up your questions before you travel. If you can't find yours, write to us.

Talk to us
What do I do in an emergency?
Contact the emergency center for your geographic location (phone numbers are on your voucher or travel policy) within 24 hours of the emergency. The GA Travel Assist center will tell you what to do or where to go. Failing to follow this protocol means losing any right or claim as a beneficiary.
What do I do if I'm at sea or on a cruise and can't get in touch right away?
You must report the medical event up to 24 hours after disembarking at the first port you reach.
What if I'm in a country with no toll-free number?
Call through the international operator of the country where you are and request a collect call to the U.S. number shown on your voucher. You can also get in touch by electronic means such as email, WhatsApp and Skype.
What do I do if my luggage is lost on a flight?
Ask your airline for the P.I.R. form (Property Irregularity Report) and the original copy of the airline's compensation receipt. Also report the incident right away to the GA Travel Assist emergency center, using the phone numbers on your voucher.
When do delayed or canceled flight expenses apply?
It applies if your flight was delayed more than 6 consecutive hours from the schedule and there is no other transport option. Hotel, meals and communications expenses are reimbursed up to the agreed coverage limit.
What are the justified reasons for canceling a booked trip?
To access this benefit you must purchase the plan within 72 hours after booking the tour package or cruise, and notify the Assistance Service Center no later than 24 hours after the event that causes the cancellation. Reasons:
  1. Death, accident or serious non-pre-existing illness of the beneficiary, an immediate family member (parents, children or siblings) or spouse. A serious illness is a health condition that, in the Medical Department's judgment, prevents you from starting the trip on the booked date.
  2. Summons as a party, witness or juror in a court.
  3. Damage from fire, theft, burglary or natural forces to your primary residence or business premises that make them uninhabitable and require your presence.
  4. Medical quarantine that requires you to remain in your home country.
  5. Verified job dismissal, dated after the plan was purchased.
  6. Emergency call-up for military, medical or public service.
  7. Epidemic, natural disasters or volcanic ash.
Trip cancellation due to COVID-19
If included in your voucher, you can cancel your trip in advance in case of hospitalization due to a positive COVID-19 diagnosis of the beneficiary, a travel companion or an immediate family member. The voucher must be issued at least 14 days before the departure date or start of coverage, whichever comes first.

Who we are

We are a company dedicated to travel assistance. We offer products and services designed to give you security, through high-quality providers who handle any emergency during your trip 24 hours a day.

We have a call center with multilingual operators, 24/7 support and agreements with a network of hospitals around the world.

Our backingCertain Underwriters at Lloyd's

A worldwide leader, so every traveler can be sure they're well backed.

Traveler's glossary

The terms of your insurance, explained simply: voucher, coverage limit, P.I.R. and more.

See the glossary

Travel blog

Destinations, saving ideas and tips for your next getaway.

Go to the blog

Where do you want to go?

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